Re-re-posting since SSP / Nolan / John / whoever has my book wasn't answering the last post.

I emailed Backerkit support, **which can be located by clicking on the "FAQ" tab at the top between "Community" and "Discover", then click "send us an email" on the right**. I am requesting a refund because I am over this, but I doubt that can/will happen. As a Glory backer who also purchased addons, I am around $300 US on this experience. There is ABSOLUTELY no reason we can't get FREE and TRUTHFUL communication on status. When some backers have received shipping information which means product is supposedly on the move, but then doesn't move over a long period of time, I believe no work is being done at all. So for those that have not received anything, what are we supposed to think? How long is that line of wait? It is 2 months shy of a year past the original promised delivery date and you don't communicate or answer questions. Hiding makes it worse, and worse it is.

Second edition print, advertised as "available now" https://sourcepointpress.com/products/the-wow-diary Obviously I'm not intending to attempt a purchase, but seems strange that it's being listed as currently avaialble when all we're getting is radio silence and a handful of orders sent out with various issues.

I really enjoyed the first version of this book and was looking forward to the updated edition, but it seems pretty clear that I'm never getting this book. I'm glad I only ordered the book and not one of the more expensive tiers, as the delays and poor communication make it clear that this was either a mismanaged project or simply a scam.

www.whenitsready.com This is John's current project. While I think you should read what he is up to, scroll down to "Homestretch" dated November 1, 2023, pretty much what was stated by a backer. Not sure why that would not be posted here by John and clearly Nolan isn't honoring anything. So there is an issue with a Nolan replacement, I have to assume...again. John, letting us know something here on backerkit is better than what is happening now. Crap happens but it doesn't need to continue being explosive diarrhea.

I've reached out to Backerkit directly, and received the following response: Thanks for contacting BackerKit Backer Support. My name is Ngoc and I'm happy to assist you. Sorry to hear about the lack of communication! I've reached out to the project team to ask that they contact you to assist you further. They should be in touch shortly. Thank you for your patience in the meantime, _____________________________________________ Hopefully this might spur an update! Otherwise I'll be getting back in touch with BK to request they take further steps.

It's not just the EU and other locations, it's also the US. I have not received anything including shipping info. Didn't want anyone thinking some countries were receiving over others. Also, anyone can print the label and send the shipping info, its the work after thats needed of course. It's like someone worked on shipments for 30 minutes and quit. We're all in this boat/zeppelin together.

For a month now it says: Label created. Date pending. Any update please / thank you.

About a month ago I was told that the copies are going to be send out soon! I still have no shipping confirmation for Germany. Could you please create a post and update us in the exact estimate as to when the copies are coming our way?

Re-posting since SSP / Nolan / John / whoever has my book wasn't answering the last post.

This was intended to be a response but it got lengthy so I will just post it here. I believe John brought Nolan "Source Point Press" in on this so he wouldn't have to do all the work like last backing, which was amazing. I believe that is why we don't hear from John because he provides the product, Nolan SPP provides/oversees the services. With that being said, John could give an update without backers having to reach out to him on X/twitter, then a backer posting his response here. I will assume, since that is what I am left with, the problem must be bad enough that John wants no part of this debacle because it has been that far off the rails. As far as refunds, I would not hold my breath. This is not the same motivation (check those early fun comments) that we saw when money was trying to be raised, which is more than likely gone. I've posted before that the more issues, and the longer this goes on, the more answers need to be provided. Answers are scarce to none with this backing and I believe that to be Nolan. Although we are supposed to conveniently believe things have changed with Nolan, I believe him still to be Source Point Press commenting since I see no difference in actions with the name change. The way things are going, maybe he wanted to exit the stage. I will add that after I pointed out the, "Hey folks" intro Nolan used in past posts, were also being used by new SPP comments, all but 2 of those disappeared the same day. So Nolan being SPP would mean Nolan was speaking in third person when stating Nolan was sick in an update. How convenient. BUT, lets say that SPP is not Nolan and I am wrong, that would mean we have 2 SPP people on this now and it isn't better? Rabbit hole maybe, but come on. I filled out a message form earlier this week on Whalebacker's website and sent an email to SPP, but I have not received a response. Whalebacker being in charge of shipping, I imagine would ship what they have, meaning they don't have anything to ship? Which means Nolan/SPP need to work on getting it to them, again my assumption. BUT, If it was a shipping company issue, how easy it would be to post that. Things never had to be this way, and just look at all of the unanswered questions from people that have paid for this product which is now an over a year experience. This is about work ethic and the lack of common decency in which we have only 2 names associated with this on going fiasco. Bona Fortuna.

Seriously, John Staats, the producer, publisher, SOMEONE please weigh in with an actual answer. No BS. If it’s going to be xmas before this thing ships then just say it. Immediately followed with my refund.

I don't know if it mentioned somewhere on the project page that the slipcase exclusively fits the second printing. I have an original Kickstarter printing, and I thought this slip case would be a good way to keep the postmortem and the original printing together in the same place. How wrong I was, this slip case is not even close to big enough to fit my original copy of the book, let alone with the postmortem. If I had realized that my 1st edition would not fit in the slipcase, I would have ordered another copy to store in it, now I just have slip case with the postmortem floating around in it like a 5 year old wearing his dad's blue jeans. The only information I can find that indicates the slip case is only for the 2nd printing is the phrasing in the survey "The World of Warcraft Diary Slipcase 2nd printing", but I do not recall seeing any information about the dimensions of the printing being different than the first printing, all I see is: "The content between the first and second editions is identical" shame on me I guess for assuming that identical content would mean identical/compatible dimensions.

It was 3 months ago that the update said 'fufillment will happen over the next month'. As a lowly hero pledger, should I be concerned that mine still has not shipped?

For folks who ordered just the booklet and received a 2nd edition book instead. I was able to reach out to [email protected] and they sent me the post-mortem booklet and a mailing label to send the 2nd edition back.