Mercedes Lackey
CREATOR
9 days ago
Project Update: July Update!
Hi everyone!
Did we all collapse after the campaign for a week straight? Yes, pretty much our entire team did.
And then we picked ourselves up and got back to work. After all, you unlocked a ton of amazing stretch goals which we now get to create. So here's our July progress report:
FUNDING
The primary funds for everything have landed in our bank account. Only about $7300 in credit card payments failed, and there's plenty of time to take care of that in the surveys when those come out.
SURVEYS
We're aiming to release surveys on August 1st. They're almost done, with just a few fiddly details to sort out with BackerKit support. They will include the opportunity to select any add-ons that you missed, as well as temporarily opening a pre-order store for the people who missed the campaign and have been begging for the opportunity to pledge.
SHIPPING
We have all the good news: shipping prices should be very similar to what they were on Grandmaster. We will also subsidize some of the extreme costs for backers in places like Norway and India. In fact, we've capped shipping fees at $50: anything over that in real costs we will cover!
It gets better: we're covering the cost of all VAT/GST charges, as well as the new three Euro charge for import to the EU. International packages will ship with duties pre-paid (DDP) and should arrive at your door without needing any extra payments or paperwork. So the only charges that we're passing through to you are shipping and handling: actual postage, warehouse fees, packaging, and so on. BUT it gets even better: warehouse packaging is cheaper than Grandmaster, since we're pre-packing all of the bundles at the factory.
We're hopeful that this will reduce the massive burden of postage, duties, and import fees for international backers.
DESIGN & PRODUCTION
Upon completion of the campaign we confirmed product numbers and quotes with our manufacturer. They're in the process of sending us final templates for every item and our art team is updating all of our files to match. We're also well into development on the Circuit Journal and the timeline poster.
There's another bonus project in progress as well: a complete revamp of the Valdemar timeline website.
SUPPORT
As always, our support team is available to help you at [email protected].
If you applied for a scholarship and missed pledging, we will add you manually once the surveys are ready.
If you missed the campaign, we'll re-open late pledges in August.
Anything else, send us an email and we'll get right on it.
Thanks!
Misty and the Heralds Campaign Team
Did we all collapse after the campaign for a week straight? Yes, pretty much our entire team did.
And then we picked ourselves up and got back to work. After all, you unlocked a ton of amazing stretch goals which we now get to create. So here's our July progress report:
FUNDING
The primary funds for everything have landed in our bank account. Only about $7300 in credit card payments failed, and there's plenty of time to take care of that in the surveys when those come out.
SURVEYS
We're aiming to release surveys on August 1st. They're almost done, with just a few fiddly details to sort out with BackerKit support. They will include the opportunity to select any add-ons that you missed, as well as temporarily opening a pre-order store for the people who missed the campaign and have been begging for the opportunity to pledge.
SHIPPING
We have all the good news: shipping prices should be very similar to what they were on Grandmaster. We will also subsidize some of the extreme costs for backers in places like Norway and India. In fact, we've capped shipping fees at $50: anything over that in real costs we will cover!
It gets better: we're covering the cost of all VAT/GST charges, as well as the new three Euro charge for import to the EU. International packages will ship with duties pre-paid (DDP) and should arrive at your door without needing any extra payments or paperwork. So the only charges that we're passing through to you are shipping and handling: actual postage, warehouse fees, packaging, and so on. BUT it gets even better: warehouse packaging is cheaper than Grandmaster, since we're pre-packing all of the bundles at the factory.
We're hopeful that this will reduce the massive burden of postage, duties, and import fees for international backers.
DESIGN & PRODUCTION
Upon completion of the campaign we confirmed product numbers and quotes with our manufacturer. They're in the process of sending us final templates for every item and our art team is updating all of our files to match. We're also well into development on the Circuit Journal and the timeline poster.
There's another bonus project in progress as well: a complete revamp of the Valdemar timeline website.
SUPPORT
As always, our support team is available to help you at [email protected].
If you applied for a scholarship and missed pledging, we will add you manually once the surveys are ready.
If you missed the campaign, we'll re-open late pledges in August.
Anything else, send us an email and we'll get right on it.
Thanks!
Misty and the Heralds Campaign Team
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