Mercedes Lackey
CREATOR
10 days ago
Project Update: Campaign Charge Date - October 15 (minor change)
Hi everyone -
Due to the Canadian Thanksgiving holiday weekend (hi from Canada!) we decided to hold card processing for Deluxe Heralds of Valdemar until Thursday October 15. This way our staff will be available to assist with anyone who needs us to hold payments for their cards.
INSTRUCTIONS:
Due to the Canadian Thanksgiving holiday weekend (hi from Canada!) we decided to hold card processing for Deluxe Heralds of Valdemar until Thursday October 15. This way our staff will be available to assist with anyone who needs us to hold payments for their cards.
INSTRUCTIONS:
- If you have outstanding shipping, add-ons, or failed payments due, and you DO NOT want your card charged this Thursday, please email [email protected] and we will exclude you from automatic card processing. These emails MUST be received by Wednesday evening to guarantee that we have time to exclude you. You will still receive a 48-hour notice
This manual assistance is offered as a courtesy for backers; it's a lot of extra work, so we ask that you please be gentle and patient with our support staff. We'll do our best to help you out!
Thanks,
Misty's Crowdfunding Team
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