Mercedes Lackey
CREATOR
14 days ago
Project Update: Heralds Packaging Unboxing Video + Survey Updates
Hi everyone, Ben here!
Over the weekend I received a package from our manufacturer -- the complete set of blank dummies for our Deluxe Bundle. These unprinted products are where we confirm that the paper, dimensions, weight, and feel of every item is exactly what we wanted. Once this is approved, we can move to the next stage of manufacturing: finalizing our art to match these templates, then submitting a print proof request to the manufacturer.
Over the weekend I received a package from our manufacturer -- the complete set of blank dummies for our Deluxe Bundle. These unprinted products are where we confirm that the paper, dimensions, weight, and feel of every item is exactly what we wanted. Once this is approved, we can move to the next stage of manufacturing: finalizing our art to match these templates, then submitting a print proof request to the manufacturer.
SURVEY UPDATES
We released surveys on Saturday afternoon, August 1st, and 58% of you have already completed yours! That's a fabulous return rate. For everyone else, please get to it as quickly as possible -- the completed surveys tell us exactly how much of each product to order!
A few questions have come up from early surveys, addressed below:
Do I need to order a separate timeline poster if I'm receiving the deluxe bundle?
No, a timeline poster ships as part of every deluxe bundle. If you add another, you'll receive two.
I'm outside of the USA and shipping seems really expensive. What are my options?
We've kept shipping prices the same or lower than the Grandmaster campaign, even though this package is larger and heavier. We're also subsidizing the entire cost of GST/VAT and import fees. We are currently covering between $10-$190 dollars in shipping cost per international package (India, Switzerland, and Norway, we're looking at you.) If the shipping fees are still too high for your budget, you can email [email protected] to request a shipping scholarship.
I'm an international backer and I don't mind paying full price for shipping. May I?
Feel free to contribute by adding one or more Shipping Scholarship add-ons to your pledge.
I'm moving soon, should I wait to fill out the survey?
No, please complete the survey now. You'll be able to update your shipping address in 2027 before rewards ship.
Why does it say I'm receiving three copies of the Arrow Code Decoder?
We don't know! But it will be a PDF and you have our enthusiastic permission to download it once, three times, or as many times as you wish when it is released.
I made two or more pledges. Can you combine my orders to ship together?
Yes. Email [email protected] and we'll bundle your orders into a single shipment.
A few questions have come up from early surveys, addressed below:
Do I need to order a separate timeline poster if I'm receiving the deluxe bundle?
No, a timeline poster ships as part of every deluxe bundle. If you add another, you'll receive two.
I'm outside of the USA and shipping seems really expensive. What are my options?
We've kept shipping prices the same or lower than the Grandmaster campaign, even though this package is larger and heavier. We're also subsidizing the entire cost of GST/VAT and import fees. We are currently covering between $10-$190 dollars in shipping cost per international package (India, Switzerland, and Norway, we're looking at you.) If the shipping fees are still too high for your budget, you can email [email protected] to request a shipping scholarship.
I'm an international backer and I don't mind paying full price for shipping. May I?
Feel free to contribute by adding one or more Shipping Scholarship add-ons to your pledge.
I'm moving soon, should I wait to fill out the survey?
No, please complete the survey now. You'll be able to update your shipping address in 2027 before rewards ship.
Why does it say I'm receiving three copies of the Arrow Code Decoder?
We don't know! But it will be a PDF and you have our enthusiastic permission to download it once, three times, or as many times as you wish when it is released.
I made two or more pledges. Can you combine my orders to ship together?
Yes. Email [email protected] and we'll bundle your orders into a single shipment.
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