Hi everyone!

We want to start by saying that we’re really sorry, both for how long this has taken and for being so quiet lately.

Life got in the way, then more and more problems piled up behind the scenes, and keeping up with everything became much harder than we expected. We never stopped working, but we didn’t do a good job of letting you know that. We know the silence made an already frustrating wait feel even worse, especially because this one was supposed to be such a quick campaign.

Thank you, truly, for how patient and understanding you’ve been with us through all of this. ❤️

Some of you have already received your packages, and seeing them finally arrive has made us incredibly happy!! 🥺💕 In the meantime, we’ve continued packing and shipping~

In the meantime, we have continued packing and shipping orders, even if at a slower pace than we would have liked. As a two-person team, we’ve also been alternating fulfillment between this Holiday Market campaign and another long-pending campaign of ours, so that both can continue moving forward rather than leaving either one completely at a standstill.

Right now, at the pace we’re working, we expect to have all remaining Holiday Market packages shipped before the end of September, with some room to spare. This is our current realistic estimate based on the progress we’re making now. 

You’ll receive your tracking information once your package has been shipped. 

We also want you to know that if we go quiet for too long, you can absolutely ask us for an update. A gentle nudge honestly helps us as a reminder when we’re struggling to keep up. Communication and time management don’t come naturally to us, especially when we’re overwhelmed (they’re often among the first things we unintentionally fall behind on)😰 We know it’s still our responsibility to do better, but kind reminders can genuinely help. We only ask that they remain polite and understanding, as they have been so far. ❤️

Lastly, we’ve added some extra freebies to every package that experienced this additional delay. We know they can’t make up for such a long wait, and we don’t expect them to but we really hope the extra little surprises will bring you a smile when your package finally arrives!!

Thank you again for sticking with us. We really appreciate it, and we can’t wait to see the rest of these packages finally reaching their homes. 💌

With love and gratitude,
Inari & Mako