Updates
Check out the latest news and keep up with progress
PROJECT UPDATE
Renegade Game Studios
CREATOR
Project Update: Shipping Update For Friday 11/6
Hello Crawlers,
Happy Friday! We’re back with another fulfillment update, and we're excited to share some great progress from our warehouses this week.
Fulfillment Update
Our fulfillment partners have now shipped over 30,000 total packages worldwide! It's been a busy week for our fulfillment partners, with over 17,000 packages being sent out in the last 7 days.
The warehouses continue to work six days per week, and have now reached a pace where they are shipping out thousands of orders each day.
We're still on track to complete fulfillment by November 23. We're expecting shipping volumes to maintain the pace reached this week or increase as pledge tiers are completed.
Here's the latest status for each region:
US: Shipping Underway
CAN: Pre-shipping
EU: Pre-shipping
UK: Shipping Underway
AUS/NZ: Shipping Underway
ASIA: Pre-shipping
What is pre-shipping?
Since stock arrives at the shipping warehouse in huge pallets it has to be counted and sorted so that the warehouse knows they have what they need to fill orders and that they have enough of the correct packing supplies. This step comes before address confirmation in order to ensure that they have enough stock to fulfill orders or so they can contact us if something doesn’t add up.
We'll continue monitoring progress across all regions and sharing updates as fulfillment moves forward.
Thank You, Crawlers!
It's been wonderful seeing more and more of you receiving your games, sharing photos, and diving into the dungeon!
Our team has poured so much into bringing these games to life, and seeing them finally reach your tables is incredibly rewarding.
We know many of you are still eagerly awaiting your deliveries, and we appreciate your continued patience as our fulfillment partners work through the remaining orders.
Thank you again for being part of this campaign. We can’t wait to see even more Crawlers enter the dungeon.
We’ll be back next week with another shipping update, along with a full update with details on timing and more for our upcoming VTT releases for the RPG (spoiler: all good news)! Just a few final details to line up with our partners between now and then. Thanks so much for your patience as we’ve coordinated with and gathered information from our four VTT partners.
Until then, have a wonderful weekend and we’ll talk to you next week, Crawlers!
We’ll be back next week with another shipping update, along with a full update with details on timing and more for our upcoming VTT releases for the RPG (spoiler: all good news)! Just a few final details to line up with our partners between now and then. Thanks so much for your patience as we’ve coordinated with and gathered information from our four VTT partners.
Until then, have a wonderful weekend and we’ll talk to you next week, Crawlers!
PROJECT UPDATE
Renegade Game Studios
CREATOR
Project Update: A Message to Our Backers
We want to take a moment to address the feedback we've received following yesterday's fulfillment update, particularly regarding the decision to allow crowdfunding retail backers to sell their copies before all individual pledges have been delivered.
Yesterday's update was intended to provide transparency and context around our decision-making process. But after reading your responses, it's clear that our approach to retail backers hasn't sat right with many of you.
That matters. Regardless of our intentions or the priorities we were aiming to balance. So we want to convey, this feedback is not going to be overlooked or brushed over. We need to take a hard look at this decision and how we communicated it, and carry those lessons into future campaigns. We're sorry for the frustration this fulfillment process has caused many of you.
Everyone on this team cares deeply about this project and the people in this community who made it possible. We won't always get everything right, and part of honoring that support is being willing to acknowledge where we could have done better and learn from your feedback.
Thank you for your feedback and support. We've put a lot of ourselves into these games, and we really hope you have a blast when they arrive. Getting to make something you can enjoy around a table with friends and family means a lot to us, and we’re grateful you gave us the chance to bring this world to life.
Team Renegade
PROJECT UPDATE
Renegade Game Studios
CREATOR
Project Update: Dungeon Crawler Carl Fulfillment Update: Shipping Progress & Retail Availability
Hi Crawlers,
I'm Nick Medinger, Senior E-Commerce Manager at Renegade Game Studios, and I'm overseeing fulfillment for the Dungeon Crawler Carl campaign.
I want to personally address some of the concerns we've seen about shipping progress and retail availability.
First, we understand how frustrating it is to still be waiting for your pledge while seeing copies of the game available in stores. You helped make this project possible, and you deserve clear answers about what's happening, why it's happening, and when you can expect your games.
Are We Still on Schedule?
Yes. We remain on track to complete fulfillment within our originally communicated 6–8 week window, concluding the week of November 23.
We're shipping approximately 90,000 packages worldwide, equivalent to an entire year of shipments from Renegade's webstore. Needless to say, this is a massive undertaking for our fulfillment partners.
We know the numbers on the OH SHIP fulfillment tracker may make that timeline seem unlikely. Here's why we're confident in our progress.
During the first two weeks, our warehouses intentionally operated at reduced shipping volumes to identify and resolve potential packing and logistics issues. With so many pledge configurations, add-ons, and multi-package shipments, this was an important step to prevent widespread fulfillment errors.
With those processes established, shipping has accelerated significantly. Our US warehouse shipped over 2,500 packages on Sunday alone. Our fulfillment partners are also now operating six days per week (Sunday–Friday).
The slower start was planned, and we're now moving into the higher-volume phase of fulfillment. We will continue updating the tracker so you can follow our progress.
Why Do Stores Have Games Before Some Backers?
This is another important concern that we want to address directly.
Retailers who participated in the crowdfunding campaign are backers, too. They supported the project through dedicated retailer pledges and are receiving their orders during the same fulfillment window as non-retailer backers.
The only retailers who have received games are retail backers of this project. Retailers who did not participate in the crowdfunding campaign have not received stock.
We understand that seeing games available in stores while you're still waiting is frustrating. We want to reassure you that retail shipments are not delaying the fulfillment of individual backer orders.
Your Backer-Exclusive Rewards
We also want to emphasize that your support of this campaign comes with benefits beyond what customers purchasing the games at retail will receive.
Depending on your pledge tier, these include:
- All Backers: Included Dungeon Crawler Carl RPG Soundboard from Soundbooth Theater.
- All Backers: Included Jeff Hays audio narration of the Dungeon Crawler Carl RPG Core Rulebook.
- All Backers: Included Jeff Hays audio narration of the Archie short story included in Dungeon Crawler Carl: Unstoppable.
- All Physical Tiers: Included Floor 7 & Floor 10 Mordecai miniatures.
- All RPG Tiers: Included PDFs for the RPG Core Rulebook & Starter Set
- All RPG Tiers: 10x Included Digital RPG Bonus Content drops throughout 2027
- Legendary and Celestial tiers: Included VTT modules for the Starter Set and Core Rulebook on Roll20, Alchemy, and Foundry.
- And, of course, campaign backers also benefited from discounted bundle pricing, offering savings compared to purchasing each item individually at full MSRP through retail.
These additional rewards are made possible by your participation in the crowdfunding campaign and are not included with in-store retail purchases.
We recognize that these benefits don't make waiting for your games any easier, but we want to reinforce that your support as a backer is valued and comes with rewards that people who buy the game at retail will not receive.
Why Haven't I Received Tracking Yet?
If you haven't received tracking information, it does not mean your order has been overlooked. A few important things to know:
- Shipping order: Pledges are not being fulfilled by backer number, pledge date, or tier. Each warehouse processes orders based on logistics and efficiency.
- Multiple shipments: Some pledges will arrive in separate packages, including items such as art prints.
- Tracking notifications: These may not arrive immediately. US backers can use FedEx Delivery Manager to monitor incoming shipments.
- International orders: Regional fulfillment partners are working through their respective shipping schedules, and we'll continue sharing regional progress.
If your shipment arrives with missing or damaged items, please contact [email protected] with your BackerKit email, pledge confirmation number, and relevant photos.
What Happens Next?
We're committed to completing fulfillment within our communicated timeline and keeping you informed throughout the process.
We'll continue updating the OH SHIP fulfillment tracker, publishing weekly shipping progress updates, and communicating promptly if anything changes.
We know many of you are eager to get your games, and we appreciate your patience as our teams work to get approximately 90,000 packages into backers' hands around the world.
Thank you again for making this project possible.
Nick Medinger
Senior E-Commerce Manager, Campaign Fulfillment Lead
Renegade Game Studios
Senior E-Commerce Manager, Campaign Fulfillment Lead
Renegade Game Studios
PROJECT UPDATE
Renegade Game Studios
CREATOR
Project Update: Final October Shipping Update!
Helllooo Crawlers!
This morning we updated our tracker to include yesterday’s USA counts and celebrated that we’re now just over 25% through the US orders!
A portion of our UK and EU and Australian/New Zealand backers have also started receiving their address confirmation emails!
These emails aren’t going out all at once to prevent email servers from being rate-limited so don’t worry if you haven’t gotten yours yet.
These emails aren’t going out all at once to prevent email servers from being rate-limited so don’t worry if you haven’t gotten yours yet.
US: Shipping Underway!
CAN: Pre-Shipping Data Processing/Stock Allocation; Awaiting Final Stock
EU: Pre-Shipping Address Check Emails Being Sent Data Processing/Stock Allocation; 1–2 Weeks From Shipping
UK: Pre-Shipping Address Check Emails Being Sent; 1–2 Weeks From Shipping
AUS/NZ: Pre-Shipping Address Check Emails Being Sent; Shipping About To Begin
ASIA: Pre-Shipping; Shipping About To Begin
We’re still 100% on track for all of our fulfillment to be done by Carlsgiving (November 23rd), and we’re already seeing retailers who backed the campaign getting their stock in and on to shelves.
There’s been some concerns in the comments so we want to assure you that the retailer shipping happens in a wholly different system than individual backer orders. Retailer backer orders come on pallets and via freight so there’s no individual pledge building, just a big object moved from truck to loading bay to truck again. It’s during the same window, but the process is completely separate.
We’re keeping an eye on the processing at each of our warehouses and if there are any other updates we’ll continue to keep you all in the loop.
In other news, tomorrow is Halloween! If you’re dressing up in some of your Carl gear, we’d love to see you over in our Discord! And there’s even more ways to bring the spooky atmosphere into your home.
How?
Well our friends at Soundbooth Theater released a TWO HOUR ambient soundscape for Grimaldi’s Circus today!
I know what I’ll be blasting at the unsuspecting trick or treaters tomorrow night.
You also may have noticed a lot of chatter in some of our newer Discord channels, this week we launched our Immortal Universe TTRPG campaign and so Rina will be bouncing back and forth between campaigns. If you’re interested in vampires, supernatural romance, and emotional roleplay feel free to join us over there!
Includes Backer-Exclusive Content
PROJECT UPDATE
Renegade Game Studios
CREATOR
Project Update: Shipping Update and New Achievment Game
Helloooooo Crawlers,
It’s time for the weekly shipping update!
We’ll start with a bit of a recap—shipping has been underway at full swing this week and instead of sending emails every other day we’ve added smaller updates and some FAQs to a pinned post on the community tab. This is also the quickest way to get simple questions answered since we check it fairly regularly.
Shipping is still on track to be completed before the retail release date of the games!
Shipping is still on track to be completed before the retail release date of the games!
Regional Shipping Updates
US: Shipping Underway!
CAN: Pre-Shipping Data Processing/Stock Allocation; Awaiting Final Stock
EU: Pre-Shipping Data Processing/Stock Allocation; 1-2 Weeks From Shipping
UK: Pre-Shipping Data Processing/Stock Allocation; 1-2 Weeks From Shipping
AUS/NZ: Pre-Shipping; Shipping About To Begin
ASIA: Pre-Shipping; Shipping About To Begin
Make sure you whitelist the following emails so your shipping notification doesn’t go to your Spam/Junk folder!
Shipping Info Emails
US | [email protected]
CAN | [email protected]
AU/NZ | [email protected]
UK/EU | [email protected]
ASIA | [email protected]
US backers we highly encourage you to get the FedEx app and create an account so that you can know right away when your shipping label is made. This will also give you the option to reroute or hold your pledge at a pickup location if you need to.
As a reminder, shipping isn’t happening in any particular order, each of our warehouses is going through their individual shipping process so we have no way to predict when any specific pledge will be shipped out.
VTT Updates
We reached out to all of our VTT partners and asked them if they had a launch date. They’re all working hard and are on track and we’ll be ready to give more specific timelines in early November.
The Waiting Game
We’re excited to get everyone their games and while we wait we’re thinking about some ways to pass the time. Crawlers have been sharing the achievements they’ve given their tables and helping spark ideas for new ones. Over in the Discord we played TV Trope Achievement and we thought that might be fun to play over here, too!
How does it work?
- Head to https://tvtropes.org/
- Hit the Random Trope button
- Come up with an achievement with the same name, bonus points if there’s a good media reference in there.
I’ll use the achievement of mine that started this silly endeavor.
You knocked that guy OUT! Yes he is an evil clone of you made up by the Dungeon AI to poke at your insecurities but he’s still a human being!
Eh, kinda.
Reward?
One Bronze “Shoot Him Not Me” Box
We’ll continue releasing these weekly updates throughout fulfillment and for immediate assistance or questions, find our Living Shipping Thread here.
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