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Hi, I just got my order, but the manananggal pin is missing and it is included in the order slip (I paid for it). The pins are lovely and that's my one complaint so far, but I'd like to know what options are available to remedy this.

user avatar image for Kim Kuzuri
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My purchase arrived today, Oregon, US. Everything looks lovely! I've already got the pins mounted on the display board, and I'm trying to hunt down where I last saw my yarn/strings so I can hang it up. Thank you!

user avatar image for Kim Kuzuri
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I just got my pins and everything looks great, except that I did not receive a Dullahan sticker. It looks like I got a banshee instead. Is there a better place to reach out about incorrect rewards?

user avatar image for Kim Kuzuri
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Pins all look great and love the board and all the stickers as well the only thing I was missing was the printed zine with the stories I wanted to put up next to the board would it be possible to reach out to get that delivered?

user avatar image for Kim Kuzuri
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Honestly forgot about this being shipped this month so I was really happy it arrived. Been a few months since I checked in and I'm going through my stuff now. So far I got; the calming cats set, the nightmare bundle, the stickers, and the board. I can't remember which one glows or not and I'm surprised that the board isn't jointed so you could fold it into one or a two segments board. Still love them though especially the little book it came along with telling you all the stories and folklore these guys are based off.😻👹👺

user avatar image for Kim Kuzuri
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Howdy- I just filled out my survey and didn't realize a free sticker came with my pin. I initially bought three as add-ons, but if one is included I only need two more. Any chance you have a raised fist one hanging around still that I could swap it for? [I have a Philly Pride one from backing that way back when but have been bummed I can't move it to my new laptop!]

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For some reason I can't select my pin on the pledge manager. There's a picture of all the pins from this campaign and an option to go to the next page but no way to select a pin. Is anyone else having this issue?

user avatar image for Walnut And Clam
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... Could I please request the magnetic back to my pins as per my last order please?

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I have 3 pins (I backed 1+2 add-on), but the sketching kitty freebie doesn't get added to the total at the end. I'm just making sure that it'll be added manually before I submit.

user avatar image for Walnut And Clam
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Hi friends,

Thank you all for your patience.

I want to let you know that for the Everyday Sharks Enamel Pins campaign surveys, I am aiming to send them out by the end of this week if all goes smoothly. 

I've decided to be safe, to wait till after May 3rd to build the survey, as that was the date for when BackerKit staff will add Pintopia items to our pledge manager.

I've also been out of town for two back-to-back cons. Now that they are completed, I'll be building the surveys once I am home. 

My goal is that our surveys will run smoothly like all our past surveys from our past campaigns. 

I'll post another update when the surveys go out. If there is any delays to the launch of the survey, I'll post an update to keep you all informed.

Thanks again for your support! <3 
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