All backer emails from your surveys go directly to our support team where we resolve 90% of requests.
Our professional support team works behind the scenes as your backers input and edit their information. BackerKit prevents support requests before they happen.
Most projects will have unexpected problems. We draw on our experience and propose solutions that will work for you and your backers.
We’ll expertly review your survey before you send. We’ve helped manage thousands of projects serving millions of backers, so we’ve seen it all.